Payment Information
Australian customers:
We accept the following forms of payment from our Australian customers:
1. Australia Post money orders - Easily obtained from any Australia Post office. - If you do not know what a money order is and would like more information, click here.
2. BPAY payments (direct deposit) - By phone or internet banking through your bank, building society or credit union, from your savings or cheque accounts. - BPAY is a secure payment system that is used by most major corporations for bill payments. For more information on how to use BPAY please enquire with your bank. Visit our BPAY FAQ for answers to frequently-asked BPAY-related questions.
3. Credit card (incurs 2.5% fee) - We accept Visa and MasterCard credit card payments via Paypal (please note: you DON'T need a Paypal account to use this service) - Paypal payments will incur a small 2.5% transaction fee, this will be added to your order total.
4. Paypal (incurs 2.5% fee) - We also accept bank account transfers via Paypal. - Paypal payments will incur a small 2.5% transaction fee, this will be added to your order total.
Cash payments are only accepted from customers picking up their items from Melbourne CBD.
We do NOT accept personal cheques and please do NOT send us cash.
Complete payment details (e.g. BPAY code, etc) are provided when your order is confirmed. This is to avoid the problem of customers sending payments without first placing an order and checking postage costs and availability (it sometimes happens!).
If you have any other enquiries, please refer first to our FAQ page. If you can't find the answer to your question there, then please contact us.
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International customers:
We accept the following forms of payment from our international customers:
1. Cashier's Cheques/International Bank Drafts (Australian dollars only) -These can be obtained from your local bank (may be known by a different name in different countries). Please note, be sure the amount is made out in Australian dollars.
2. Credit card payments through Paypal (Australian dollars) - Paypal will handle the currency conversions for you.
3. Paypal - We also accept bank transfer and balance transfer payments through Paypal in Australian dollars.
PLEASE NOTE: We cannot accept International Postal Money Orders or any type of money order/cheque made out in currencies other than Australian Dollars, as these are not recognised in Australia and cost us A$20 in bank conversion fees. Such payments will be returned to sender.
Complete payment details (e.g. mailing address, etc) are provided when your order is confirmed. This is to avoid the problem of customers sending payments without first placing an order and checking postage costs and availability (it sometimes happens!).
If you have any other enquiries, please refer first to our FAQ page. If you can't find the answer to your question there, then please contact us. |